📦 Returns
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Eligibility: You may request a return within 30 days of receiving your order.
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Condition: Items must be unused, in their original packaging, and in resellable condition.
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Non-returnable items: Clearance items, personalized products, and items marked “final sale” cannot be returned.
To initiate a return, don't hesitate to get in touch with us at idealsoulhome@hotmail.com  with your order number and reason for return. We’ll provide return instructions.
🔄 Exchanges
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If your item arrives damaged or defective, we’re happy to replace it at no extra cost.
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Please report any issues within 7 days of delivery by emailing idealsoulhome@hotmail.com and including photos of the issue.
đź’° Refunds
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Once your return is received and inspected, we’ll notify you by email and issue a refund to your original payment method within 5–10 business days.
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Shipping fees (if any) are non-refundable unless the return is due to our error.
âť— Important Notes
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We do not accept walk-in returns. All returns must be requested through email.
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Customers are responsible for return shipping unless the item is damaged or incorrect.
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For furniture or large items, please take care when repacking — items damaged during return transit may not qualify for a full refund.
đź“© Questions?
We’re here to help. Contact us at idealsoulhome@hotmail.comÂ
Thank you for shopping with idealsoulhome. Your satisfaction is our priority!